AWS Managed Services

A suite of 360° managed AWS services, giving you a virtual team to support your infrastructure.

Reduce your operational risk with consistent and predictable outcomes.

Take away the uncertainty of infrastructure support

Whilst you have probably identified the opportunities that AWS can deliver, you've probably also realised: It's complex. That's why Aitoc's AWS Managed Services exist to give you a virtual team of experts who have done it all before.

We provide 24x7 support for what you have and consultancy to help you build what you need - the right way - and sustainably and efficiently.

“With Aitoc's help, we have been able to stabilise our AWS infrastructure, make it scalable and more cost efficient.”

John Hill, CTO

What is available

AWS Managed Services

Reduce the risk of supporting AWS yourself, and plug in our AWS Managed Services to give you the peace of mind that you have experts available 24x7.

24x7 helpdesk: We are here when you need us. We manage your incidents in real-time and process your change requests.
Dedicated private Slack channel: You get real-time support, connected directly to our support team who are available to answer your questions.
Service monitoring: Proactive monitoring is included as standard. Alerts are managed automatically by our team.
Solution consultancy: We provide in-depth solution consultancy and architectural advice to help you plan and deploy on AWS.
Build services: Our service delivery team can take care of all your AWS infrastructure build requirements.
Service Portal: Track all incidents and service status via our dedicated portal, that also gives visibility to your wider organisation.
Unlimited tickets: We don't limit the number of tickets you can open - we're always here for you - whatever is happening.
Cost streamlining: We can help streamline your resource consumption and save money - without affecting scalability or reliability.

Ready to get started? Let's have a meeting to discuss it.

We are happy to discuss all aspects of your ecommerce business. We approach these meetings with the same consulting approach that underpins all of our services.